Privacy Policy

Personal information that is submitted to Wish More Hotel Istanbul through this website is used for following purposes only.

Introduction

We use your personal information to fulfill our commitment to offering a unique customer service experience in all of your interactions with Wish More Hotel Istanbul. We undertake that we will protect the Privacy of your personal information in line with this understanding.

As one of our customers or collaborators, you know and accept that we collect, use and disclose your personal information in line with this Privacy Policy.

Collecting Personal Information

The term “personal information” subject to this Privacy Policy refers to the information that identifies or may identify you as an individual. The types of personal information that we may collect, store and use are as follows:

• Your name, gender, contact information (including personal and business contact details,) addresses, business name, title, place and date of birth, photograph, nationality, passport and visa information;
• Date of arrival and departure; room and vacation preferences; travel history; details on hotel, airline and rental car packages booked; service preferences, special requests
• The phone numbers dialed, received facsimiles, messages and phone messages;
• Credit card details, bank account information and travel partner cards;
• Any information that may be required to fulfill special requests (e.g. information as to health conditions that may require special accommodation or service provision);
• The information, feedback or content that you submit in the surveys that are related to your preferences for marketing, promotional offers or to third parties’ or our website or applications;
• Contact information and other relevant details that belong to employees of corporate accounts, suppliers and other individuals with whom we cooperate (e.g. travel agencies or meeting and event planners etc.)
• Information that is related to customer’s credit in limited situations.

Most of the personal information that we collect, store and use comprises the information that you or your representative provide on purpose. However, in other cases, we may collect, store and use the personal information that you may provide or we may have access to as a result of our interactions with you or with third parties. This Policy is applicable also for your personal information that we acquire from the third parties unless it is especially enclosed by the Privacy Policy of such third party.

By agreeing to this Policy, you consent to our collect, store and use of your personal or financial information that you submit to Wish More Hotel Istanbul and which is considered as Personal Information in accordance with the local regulations. Notwithstanding the provisions of this Privacy Policy except the information that should be submitted due to the local law and regulations, to purchase goods and to get services from Wish More Hotel Istanbul, you do not need to submit your personal information.

Implementation of Privacy Policy

This Policy shall be implemented in the use of personal information submitted in writing, orally or electronically and/or in the use of personal information of customers, business partners and the visitors.

Personal information submitted to Wish More Hotel Istanbul will be used for the following purposes We may use your personal information to

• Send printed publications or other correspondences. 
• Send press statements or notifications via e-mail. 
• Send and deliver you the products purchased or the awards wined.  
• Book your reservation requests and manage your account.
• Calculate the statistics related to your operations and creating commercial statistics and analysis regarding the use of the website.

The agencies or contractors that provide services to Wish More Hotel Istanbul are obliged to protect the privacy of such information and are not allowed to use such information for any purpose other than providing service to Wish More Hotel Istanbul.

Wish More Hotel Istanbul Privacy Policy

The website that you are visiting is owned and operated by Wish More Hotel Istanbul.

Wish More Hotel Istanbul is committed to protecting your personal privacy. This Privacy Policy provides an overview of the types of data collected by Wish More Hotel Istanbul and how it is utilized and protected. This policy also explains how you can change the information you have provided us as well as what you need to do in case you do not wish to have your “Personal Data” collected when you visit our website. This policy is only valid for this website. This policy shall not be applied to web banners, advertisements or promotions on the behalf of Wish More Hotel Istanbul that appear on websites operated by third parties, sponsorships of websites owned or operated by third parties, or other similar cases where the site in question is not owned or managed directly by Wish More Hotel Istanbul.

Your Permission in regards to this Privacy Policy

When you provide us your Personal Information, you authorize us to use such information in line with the conditions of this Privacy Policy.

Your use of this Web Site indicates to us that you have read and accepted our privacy practices, as outlined in this Privacy Statement. If you do not agree with the conditions outlined in this policy, please do not supply your Personal Information on this website.

By choosing not to supply your Personal Information on this website, you will not be able to benefit from a number of privileges such as accessing certain portions of the website, requesting online press releases, making online reservations and job applications, providing feedback about our companied or sending us e-mail.

How We Use Personal Information

Subject to applicable laws, we may collect, use and disclose relevant portions of your personal information in order to:

• Provide and charge for hotel accommodation and other goods and services;
• Provide you with a better or more personalized level of service
• Supply services, including services from a third party (such as restaurants or transportation providers);
• Conduct market research, customer satisfaction and quality assurance surveys, and direct marketing and sales promotions;
• Provide for the safety and security of staff, guests and other visitors;
• Administer general record keeping;
• Meet legal and regulatory requirements;
• Test and evaluate new products and services

Wish More Hotel Istanbul uses and retains your personal information for as long as is necessary to fulfil the Purpose.

When you provide Personal Data on this website, we will only use this type of data only for the specific purpose for which it was collected (for instance, to subscribe you to an e-newsletter or send you e-mail confirming the hotel reservation you have made). We may also use this information to send you promotions and/or other information regarding products and services we believe may be of interest to you or share or provide this data to carefully selected partner companies who may want to send you information and/or offers regarding their products/services. You may at any time request not to receive these types of communications.

On occasion, we may bring in third parties to analyze or process the data we have gathered on our websites, including Personal Data. Additionally, when you order a product or service from us, we may share your Personal Data with suppliers, such as package express companies, so that they can deliver the aforementioned product or service to you. These suppliers and other third parties are under no circumstances authorized to make use of your personal data in any fashion other than that for which it was provided.

Lastly, it is our responsibility to inform you that we will disclose your Personal Data whenever required by law due to search warrants, court summons or court orders or other similar legal directives.

Information We Collect When You Visit Us Online

You Can Browse Without Revealing Who You Are

You can always visit our websites without logging in or otherwise revealing who you are.

Use of Information

When you visit our websites, we collect information about how you use those websites. Examples of such information include the Internet Protocol address automatically assigned to your computer each time you browse the Internet, the date and time of your visit, the pages you access and the amount of time you spend on each page, the type of Internet browser you use, your device’s operating system and the URL of any websites that you visited before and after visiting our website. That information is not linked to you as an individual unless you create a user profile, but we may keep records of the device being used.

Cookies and Other Similar Technology

We use cookie technology on our websites to allow us to evaluate and improve the functionality of our websites. Cookies by themselves cannot be used to reveal your identity. They identify your browser, but not you, to our servers when you visit our websites.

If you do not want to accept cookies, you can block them by adjusting the settings on your Internet browser. However, if you block them, you will not be able to use all of the features of our websites, including the customization features associated with creating a user profile.

Social Media

Our websites may also contain plug-ins and other features that integrate third party social media platforms into our websites. You will be able to activate them manually. If you do so, the third parties who operate these platforms may be able to identify you, they may be able to determine how you use this website and they may link and store this information with your social media profile. If you activate these plug-ins and other features, you will be doing so at your own risk.

Creating a User Profile

You can create a user profile on our website to, among other things, facilitate your online transactions, and to tailor your experience on our websites to your interests. This allows us to make more appropriate recommendations to you. We may use the information you provide in your user profile to populate other databases maintained by us and our service providers, as applicable. By creating a user profile, you are agreeing that we may use the personal information you provide for these purposes.

If you subsequently elect to remove your user profile, we reserve the right to use any personal information previously provided by you for inclusion in your user profile for record keeping and quality assurance purposes (unless we are required by law to delete or cease to process or use your personal information). Even if you choose not to create a user profile, you can still use our websites to search for and purchase services.

Minor Children

Our websites do not sell products or services for purchase by children and we do not knowingly solicit or collect personal information from children. If you are under the age of 18 (or a minor in the jurisdiction in which you are accessing our websites), you may only use our websites with the involvement of a parent or guardian.

Targeted Advertising

Where permitted by law, we may work with other companies to show you advertisements we think you may find relevant and useful. This may include advertisements displayed on our own websites or apps, or advertisements from us displayed on other companies' websites. The advertisements you see may be based on information collected by us or third parties and/or may be based on your activities on our websites or third-party websites.

Data Security

We take reasonable measures in order to ensure security of your Personal Information. The entire personal information that is identifiable is subject to limited access in order to prevent unauthorized access, modification or misuse.

The agencies or contractors that provide service to Wish More Hotel Istanbul are obliged to protect the privacy of such information and are not allowed to use such information for any purpose other than providing service to Wish More Hotel Istanbul.

Changes in Our Policy

Wish More Hotel Istanbul reserves the right to change or cancel this Privacy Policy. Any new policy will be announced here, so we ask that you check this portion of the site regularly in order to stay abreast of any changes.

Contact

Please write to www.wishmore.com.tr if you wish to leave any feedback regarding this Privacy Policy to make enquiries, or to inform us of any breach of the Privacy Policy. Wish More Hotel Istanbul will take the necessary steps to meet your requests.

Wish More Hotel Istanbul undertakes to protect your privacy on our websites. Please do not hesitate to contact us for your inquiries, opinions or concerns about this Privacy Policy.